If your sewer camera is working but not recording, the issue is usually not with the camera itself, it’s typically related to storage devices, settings, or system connections.
The good news is that most recording problems can be fixed quickly without replacing major components.
This guide explains the most common reasons why your sewer camera is not recording and how to solve them.
SD Card or USB Not Working
One of the most common causes of recording failure is a faulty or incompatible storage device.
Common causes:
- Corrupted SD card or USB drive
- Storage device not inserted correctly
- Device has failed due to wear
Solutions:
- Remove and reinsert the SD card or USB
- Try a different, known working storage device
- Replace the SD card or USB if it is damaged
Storage devices wear out over time, especially with frequent use.
Incorrect Recording Settings
Sometimes the system is working correctly, but the recording settings are not configured properly.
Common causes:
- Recording mode not activated
- Wrong video channel selected
- System set to preview only
Solutions:
- Check that recording is enabled
- Make sure the correct video input is selected
- Start recording manually and confirm it is active
Unsupported Storage Device
Not all sewer camera systems support every type or size of storage.
Common causes:
- SD card capacity too large
- Unsupported file format
- Incompatible USB device
Solutions:
- Use a storage device within the recommended size (often 32GB or less)
- Format the SD card or USB to a compatible file system
- Use a storage device recommended by the manufacturer
Using unsupported storage is a very common cause of recording failure.
Dirty or Damaged Port
If the storage port is dirty or damaged, the system may not detect the device.
Common causes:
- Dirt, debris, or moisture in the port
- Bent pins or loose connections
- Wear from repeated use
Solutions:
- Inspect the port for debris
- Clean carefully using dry air or a soft tool
- Avoid forcing the storage device into the port
- Repair or replace the port if damaged
Even small debris can prevent proper contact.
Software or System Glitch
Occasionally, recording issues are caused by temporary system errors.
Common causes:
- System freeze or lag
- Firmware glitch
- Improper shutdown
Solutions:
- Restart the system
- Remove and reinsert the storage device
- Reset the system if needed
A simple restart often resolves unexpected recording issues.
Internal Recording Module Issue
If everything else is working but recording still fails, the issue may be internal.
Common causes:
- Faulty recording module
- Control board issue
- Internal wiring problem
Solutions:
- Test with multiple storage devices
- Confirm all external components are working
- Send the unit for professional evaluation and repair
This is less common but requires service if confirmed.
What to Do If It Still Doesn’t Record
If you’ve checked everything and your sewer camera still won’t record:
- Try a different SD card or USB
- Double-check recording settings
- Test another compatible system if available
- Contact support for diagnosis
- Send the unit or component for repair
Identifying the exact cause before replacing parts can save time and money.
⭐️ If you record but the video is black on the computer, try to always make sure to press "stop/exit" before you remove the USB from the control station
⭐️ Once the red "USB" light goes off and you can safely remove it
⭐️ Removing it while it is still recording can cause video/image files to be corrupted
Frequently Asked Questions
1. Why is my sewer camera not saving videos?
This is usually due to a faulty SD card, incorrect settings, or an unsupported storage device.
2. What size SD card should I use?
Most systems work best with SD cards up to 32GB, but always check your system specifications.
3. Why does my camera work but not record?
The camera and recording functions are separate. The issue is often with storage or settings, not the camera itself.
4. Can a bad USB port stop recording?
Yes. If the port is damaged or dirty, the system may not detect the storage device.
5. Do I need to replace my sewer camera if it won’t record?
No. In most cases, you only need to replace the storage device or fix a small issue.
What should I do if none of the fixes work?
Contact support or send the unit for evaluation to identify internal issues.
Related Readings
For more tips and product insights, check out our latest blogs:
Common Sewer Camera Screen Problems (Cracked, Distorted, Water Damage)
Why Is My Sewer Camera Screen Black or Blue?
For questions about Forbest inspection cameras, contact a Representative by calling 1-877-369-1199 or message us by clicking here.