Service Center

Need service?

1. Self-diagnosis

Before sending your product in, check our list of troubleshooting questions.

2. DIY Repairs

Explore our Video Library and visit our YouTube Channel for tutorials on how to fix common issues with your Forbest products.

3. Still not working? No worries — you can send your products to Canada Forbest warehouse for repair.

  • Start by filling out our Service Form.
    • Order number or PO number (Usually on your receipt)
    • Shipping Address (Address to send the product once it’s ready)
    • Item/model Number (On your receipt or product box)
    • Returned Parts (Whole System/ Cable & Reel/ Control Station/ etc.)
  • After completing the form, you will receive a copy by email. Please print it and include it in your package.
Turnaround time is typically within 5 business days from the date we received the product.

4. Contact us

Have questions? We’re here to help.

 

Forbest Service Center Locations

Forbest Canada Office Forbest Full Service Center-US East Forbest Full Service Center-US West
Forbest Europe Office-Germany
10950 Woodbine Avenue, #5, Markham, ON L6C3L4, Canada
810 Interchange Blvd
Newark, DE 19711, USA 		44130 Old Warm Springs Blvd,
Fremont, CA 94538
Vorholzstrasse 32
76137 Karlsruhe
Tel: (905) 709-6226 Tel: (302) 266-4566 Tel: (510) 226-7988
Tel: +49(0)721 9649 6810

Contact Us

Have questions? We’re here to help.

 

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