Service Center
Need service?
1. Self-diagnosis
Before sending your product in, check our list of troubleshooting questions.
2. DIY Repairs
Explore our Video Library and visit our YouTube Channel for tutorials on how to fix common issues with your Forbest products.
3. Still not working? No worries — you can send your products to Canada Forbest warehouse for repair.
- Start by filling out our Service Form.
- Order number or PO number (Usually on your receipt)
- Shipping Address (Address to send the product once it’s ready)
- Item/model Number (On your receipt or product box)
- Returned Parts (Whole System/ Cable & Reel/ Control Station/ etc.)
- After completing the form, you will receive a copy by email. Please print it and include it in your package.
Turnaround time is typically within 5 business days from the date we received the product.
Note: A CAD $75 assessment fee applies if the repair is declined. View our full Assessment Fee Policy.
4. Contact us
Have questions? We’re here to help.
- Quick Message Us 24/7: Click here
- Call Toll-Free: 1-877-369-1199
- Email: info@forbestusa.com
Forbest Service Center Locations
| Forbest Canada Office | Forbest Full Service Center-US East | Forbest Full Service Center-US West |
Forbest Europe Office-Germany
|
| 10950 Woodbine Avenue, #5, Markham, ON L6C3L4, Canada |
810 Interchange Blvd
Newark, DE 19711, USA
|
44130 Old Warm Springs Blvd, Fremont, CA 94538 |
Vorholzstrasse 32
76137 Karlsruhe |
| Tel: (905) 709-6226 | Tel: (302) 266-4566 | Tel: (510) 226-7988 |
Tel: +49(0)721 9649 6810
|
Contact Us
Have questions? We’re here to help.
-
Quick Message Us 24/7: Click here
-
Call Toll-Free: 1-877-369-1199
-
Email: info@forbestusa.com