- Wholesale and Retail
Forbest Products Co. (write as Forbest in this article) sells products for business use to resellers and end users with proper business identification, which is required from all customers prior to purchase. Forbest reserves the right to accept or reject any order.
Prices are listed without including freight, handling fees, taxes, and/or duties, and are subjected to correction or change without notice. Market sensitive commodity products will be priced according to current market conditions. Customer should contact the local Forbest branch or check online at canada.forbestusa.com for current pricing.
- Sales Tax
Customers are responsible for payment of all applicable state and local taxes, or for providing a valid sales tax exemption certificate.
Forbest Canada website accepts, Visa, MasterCard, Discover and Amex. All payment must be made in Canadian dollars if the items are shipped from Canada branch.
Customer agrees to assume responsibility for, and customer hereby unconditionally guarantees payment of, as provided herein, all purchases made by customer, its subsidiaries and affiliates. Each of customer's subsidiaries and affiliates purchasing from Forbest will be jointly and severally liable for purchases with customer, and customer is also acting as agent for such subsidiaries and affiliates.
- Credit Balance
Customer agrees that any credit balance by Forbest will be applied to customer’s account within three (3) months of its issuance.
All product order cancellations must be approved by Forbest, and may be subject to restocking fees and other charges.
- Custom Product
Forbest may offer products manufactured or assembled to customers specifications (“Custom Products(s)”) according to customers' request. Within fifteen (15) days of receiving the custom product, the customer must report to Forbest in written form if they are not satisfied with the custom product. If there are not any feedbacks in written form after fifteen (15) days, Forbest regards that the customer is satisfied with the custom product. Forbest One-Year Limited Warranty terms do not cover the loss for the design shortcomings of the custom product.All Custom Products are sold on a “FINAL SALE” basis only, and no cancellations, returns, refunds or credits are allowed, except that the custom product has the major defects of manufacturing.
All orders, whether for parts or whole camera system are shipped F.O.B. in Forbest Ontario in Canada. Freight and transportation as well as freight and transportation insurance are the customer’s sole responsibility. Forbest will insure all shipments for the maximum invoice amount.
C.O.D. shipments are not permitted. Generally Forbest deliver products by FedEx, UPS or Canada Post in Canada. Other courier service is possible but extra charge may be needed. A physical street address is required for all addresses and PO Box is not acceptable for delivery. Adult signature is needed for the confirmation of the receipt of products. In case that the customer asks for changing the address after the order is shipped out, customer will pay for the cost of address change.
Basically Forbest Canada deliver items to Canada customers from Canada branch. In the event that there is no stock and customers need the product urgently, we may deliver items by international shipping. Import duties, taxes and brokerage charges are NOT INCLUDED in the item price or shipping charges. These charges are the buyer’s responsibility. These charges are normally collected by the delivering shipping company or when you pick the item up. Please do not confuse them for additional shipping charges.
Forbest will not take any responsibility for refund the shipping cost or any other incurred cost in case the UPS, FedEx or other forwarders could not deliver the shipment in time.
- Catalog/Website Information
Forbest reserves the right to correct publishing errors in its catalogs and advertisements or any of its websites. Product depictions in the catalog or websites are for illustrative purposes only. Possession of, or access to, any Forbest catalog, literature, advertisements or websites does not constitute the right to purchase products.
Forbest RESERVES THE RIGHT TO CHANGE THE ABOVE STANDARD TERMS, CONDITIONS AND POLICES WITHOUT ANY NOTICE IN OUR ATTEMPTS TO BETTER SERVE OUR CUSTOMERS. UPDATES SHALL BE EFFECTIVE THE DATE THE CHANGE IS POSTED ON THE WEBSITE.